Our Terms of Service
The following Terms of Service must be agreed by the
Customer when ordering a package from HostingHelper.co.uk. Through agreeing our
Terms of Service you are also agreeing our Acceptable Use Policy and our Private
Customers are recommended to backup all data stored on our
servers, as it is not guaranteed to be backed up by HostingHelper.co.uk.
HostingHelper.co.uk are not liable for any loss, damage or change
to customer's data on the server caused by misuse, unavailability or removal of
Customers are solely responsible for the entire content of
their website. Please ensure you agree with the Acceptable Use Policy and that
your website reflects the instructions set out by HostingHelper.co.uk.
Customers using threatening or offensive language or actions towards HostingHelper.co.uk or its
staff will have there sites removed from the servers, these sites once removed will not be re-instated
under any condition
Customers are entitled to a 30 day money back guarantee on all
packages supplied by HostingHelper.co.uk; however this does exclude domain
registration fees and any additional services purchased with your account,
including overages charges. For people getting the lower price of paying yearly
the refund period is for the first 30 days only (partial periods of time after the
first 30 days are not refundable if paying yearly).
Customers are not permitted to store, resell or give away their
website to any other person whilst under a contract with HostingHelper.co.uk.
HostingHelper.co.uk reserve the right to cancel your account at any
point in time, for whatever reason without prior notice.
You are not permitted to store any more data than your given
package amount agreed on the server. Should you exceed this limit
HostingHelper.co.uk will suspend your account until further notice. You will be advised of
what measures to take to ensure your stay within your limit.
Should the Customer wish to terminate their HostingHelper.co.uk
account, they must send written confirmation to HostingHelper.co.uk with 30 days
On closing a HostingHelper.co.uk account all data on the server
will be deleted. Please ensure you have a full backup of everything stored
before canceling as we will not be able to reclaim this data.
The Customer may not run any server processes, for example
talkers and IRC from HostingHelper.co.uk servers.
Should the customer exceed their bandwidth limit shown on
chosen package, which then reaches the point where it has an adverse effect on
our other HostingHelper.co.uk customers we reserve the right to disable the website
until you can reduce the usage. This must be approved by HostingHelper.co.uk before
re-activating the customer's account.
As the customer you are responsible for all the data contained
within your website. You must ensure you have obtained any permission needed for
any of the data, HostingHelper.co.uk are not liable for any consequence should it
HostingHelper.co.uk reserve the right to modify/update or revise
this agreement without prior notice, at any point in time. If you have any
queries regarding this agreement please contact HostingHelper.co.uk on [email protected].
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